Technology Solutions for Utilities

The business challenge

Utilities run extensive networks and growing volumes of meter and sensor data, yet grid, asset and customer systems are often disconnected. This limits the ability to respond to outages, plan maintenance and give customers accurate information.

Regulatory obligations, aging infrastructure and the integration of distributed and renewable resources add pressure. Utilities need reliable data and modern systems to maintain service, manage assets and support new energy models while controlling cost.

Our approach

We integrate grid, meter and asset data with enterprise and customer systems so operations, maintenance and service share a reliable view.

We modernise customer and field systems and apply analytics to outage response, asset management and demand so utilities serve customers and regulators better.

Capabilities

• ERP for finance, procurement, work and asset management
• CRM and customer information systems for billing and service
• Data and AI for load forecasting, outage prediction and asset analytics
• Cloud platforms for scalable meter and sensor data processing
• Grid, meter and asset system integration
• Outage and field service management integration

How we deliver

1. 01

   Assess

   We review grid, meter, asset and customer systems and data flows.

2. 02

   Design

   We define an integrated operations and customer data architecture.

3. 03

   Build

   We deliver integrations, data platforms and customer systems in increments.

4. 04

   Migrate

   We transition systems carefully to protect essential service.

5. 05

   Operate

   We run resilient platforms for always-on utility operations.

Typical use cases

• Integrating meter and grid data with enterprise systems
• Improving outage prediction and restoration
• Planning maintenance using asset analytics
• Modernising billing and customer service
• Forecasting load and demand
• Supporting distributed and renewable resource integration

Frequently asked questions